Payments & Refunds

  1. To secure one's booking a deposit must be paid. If a client wishes to cancel their booking their deposit will be forfeited. All deposits paid to Thrifty Road Trips are non-refundable.
  2. Balances on all payments are due 14 working days before departure date, failure to settle the bill 14 days before will attract a R500 administration fine.
  3. If a client cancels 90 days before the departure date 90% of the paid amount is refundable.
  4. If a client cancels 60 days before the departure date 60% of the paid amount is refundable.
  5. If a client cancels 30 days before the departure date 30% of the paid amount is refundable.
  6. If a client cancels 30 days from the departure date the paid amount becomes non-refundable.
  7. A client is eligible for 100% refund upon finding a suitable replacement.
  8. Failure to join a tour will result in no refund. Failure to arrive on time for the bus or check in on time for your flight is not the responsibility of Thrifty Road Trips and will result in your forfeiture of the tour. No refunds will be awarded as travel costs for the tour would have already been settled by the day of travel.
  9. All methods of payment are acceptable, however, cash deposit charges will be billed onto the account of the client.
  10. Should the client wish to rebook for the next tour a penalty fee of R500 will apply for rebooking if it is within 30 days to departure date.
  11. We reserve the right to postpone in the event of border closure, inadequate clients to run the tour, in the case of flood, riots, violence, pestilences, wars or any other acts of God.
  12. In the event of postponement, we will be unable to refund the client but postpone the trip to date within 12 months from date of postponement.
  13. Any amounts paid are non-transferrable to another client.
  14. In the event of death, sickness, family emergencies or leave denied from work, all rules apply from 5.1 to 5.10, therefore it is in the interest of a client to purchase a suitable travel insurance.